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Re: Creative Cloud Packager Blank Screen after Adobe ID Login

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Okay, so after like an hour od reading numerous threads, i came across one that said to delete a certain file, but he was on a mac, however, i managed to locate this file on my windows pc and delete it, and sure enough, after i restarted creative cloud it was working.

 

Okay, so if you're on a Mac, follow this:

 

Home folder

Library/Application Support/Adobe/OOBE/opm.db

Delete this file.

Quit CC Desktop app and restart it.

 

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For Windows users, follow this: (i have Win7 BTW)

 

Computer

(C) Drive

Users

(Click on your username)

AppData

Local

Adobe

OOBE

Then you want to delete the file named - opm.db

Quit CC Desktop App and restart it.

 

This worked fine for me, i hope it works for everyone else.


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