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"Internal error occurred" when launching Acrobat Pro X (AAMEE 3.1.150.0)

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AAMEE 3.1.105.0 generated packages run fine when pushed to Macs that do not have an existing previous version of CS.

 

However, if pushed to a Mac that has CS4 installed, CS6 installs but Acrobat Pro X will not launch ("Internal error occurred").

 

We are using the latest Adobe CS6 Design & Web Premium installer DMGs from licensing.adobe.com and we are following the standard workflow.

 

I know Adobe's position is "We don't recommend or support concurrent installs of Creative Suite" (I get that).

 

Since OS X lacks package management (ala Yum, RPM, etc.), the term "Uninstall" is vague, but we appreciate Adobe's "cleaner tool".

 

Unfortunately the "cleaner tool" is only marginally effective, it leaves a mess behind.

 

And...when "cleaner tool" is used to remove CS4, it whacks CS6.

 

Wait...it gets worse...when "cleaner tool" is used, we now can't push our CS6 package to the Mac...we get...<drumroll>..."Internal error occurred" when launching Acrobat Pro X.

 

Someone shoot me...please put me out of my misery.

 

Why can't deploying CS6 be as simple as...

 

http://www.toysrus.com/product/index.jsp?productId=3938350&CAWELAID=47 9925582

 

Don


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