Re: Constant email codes no matter the fact that this option is turned off in control panel

Hi,

I am not clear exactly what context these CAPTCHA requests appear in.

Are your users trying to sign in using their Adobe ID? Are they using social sign-in via facebook/google ?

If so please refer to the following articles

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Resolve errors that can occur when signing in with your social account (Facebook or Google)

How to Disable Social sign in for Acrobat

Sign in to your Adobe ID account with your Facebook or Google account. Create a new Adobe ID account with your social ac…