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Re: Acrobat XI Pro Install via CCP Packager for Enterprise unuseable - tips for the unitiated

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Thanks simplearc for posting this. Those of us who are having issues appreciate it.

 

I am using creative cloud for teams and am experiencing the same issues.

I'm trying to install Acrobat CC on 20 machines.

 

I create an Acrobat Creative Cloud package with the Creative Cloud Packager.

It downloads Acrobat and creates the package.

 

I run the Exceptions deployer with the command:

"ExceptionDeployer.exe --workflow=install --mode=pre --installLanguage=en_US"

 

Acrobat installs successfully but guess what, it doesn't work, saying that, "Adobe Application Manager, required to verify your license, is missing or damaged."

 

So i then run the Acrobat.msi file from the Build folder with this command:

msiexec /i "Acrobat.msi" /Lime cclog.txt

 

The log file ends with this line:

Action start 12:01:37: InstallFinalize.

 

I dont see any Creative Cloud and and there are stil 3 msiexec's waiting in the task manager.

I eventually have to just end task on two of them and automagically windows explorer restarts and i see creative cloud.

I see two Adobe Acrobat XI Pro's in the Control Panel, which is idiodic that Adobe would be ok with this.

 

I'm going to try some of things that you have suggested.

 

Thanks,

 

Shawn


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