We have volume license and are trying to install the CC Suite using CC Packager V1.1.
Everything seems to work fine however most of the presets are missing from Premiere Pro CC - no RED, XDCAM or AVCHD etc.
This is a problem i've seen before with trial versions etc - it's like premiere is being installed in trial mode, although all the applications appear to be fully activated. Audition etc all work and we don't get asked to login/register or notified that the programs are running as a trial.
I've got a case open with Adobe (184479912) however I keep getting passed between the Premiere team and licensing team - they keep blaming each other and not helping me.
- Has anyone got any ideas how to fix this?
- Has anyone sucesfully installed the CC Suite using CC Packager and had all the Premiere presets show up?
- Any ideas how i can get through to someone more helpful in the support team?
Many thanks in advance
Daniel