We've the same problem as other users in this thread have (had?).
We're a school and recently bought 30 licenses (MLP AOO) of Adobe Photoshop Elements 12 (Mac OS X).
Now we need to deploy and activate it on all computers.
For us, it fails already when trying to generate the prov.xml file.
We use the following command:
/Library/Install/adobe_prtk --tool=VolumeSerialize --generate --serial=XXXX-XXXX-XXXX-XXXX-XXXX-XXXX --leid=V7{}PhotoshopElements-EMT12-Mac-GM --regsuppress=ss
We've already removed the quotation marks (") as mentioned above.
Of course, the adobe_prtk tool is in the correct directory and the serial number was there instead of the "XXXX".
The error is as following:
Copyright 2012 Adobe Systems Incorporated
All rights reserved.
Return Code = 14
We've a working internet connection without any restrictions / filtering etc.
How can I generate the prov.xml without any error?
Have a nice weekend!
Joël