Hello there,
I've been having problems with Premier since installing it on Windows 8.1
I'm signed up with creative cloud but first I was having trouble actually loading the program (it just kept trying to load then would bomb
Then it would load but wouldn't give me an option to actually edit movies by dragging them to the timeline (it would drag the movie only no sound)
And today I've tried an upgrade but get an error message with it. As above (the full summary is below).
I've tried to uninstall and reinstall through windows and it appeared to uninstall and resintall but I now have this problem.
<PRE>Exit Code: 6
Please see specific errors below for troubleshooting. For example, ERROR:
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 2 error(s)
----------- Payload: Microsoft Visual C++ 2012 Redistributable Package (x64) 11.0.61030.0 {3E272A93-C06B-4206-AD02-0EBE02535E20} -----------
ERROR: Third party payload installer vcredist_x64.exe failed with exit code: 2147942750
ERROR: Failed to repair Microsoft Visual C++ 2012 Redistributable Package (x64). Please try repairing it by double clicking on the executable at "C:\Users\Tony\AppData\Local\Temp\{16356A70-E248-4837-900C-D624C25EAB3B}\PremierePro_8_LS 20\Adobe Premiere Pro CC 2014\payloads\Microsoft VC 2012 Redist (x64)\vcredist_x64.exe", or download and install the latest Microsoft Visual C++ 2012 Redistributable Package (x64) from Microsoft website - www.microsoft.com
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</PRE>