@Jeff:
There is a real problem here. I've got the same issue but with Acrobat. No icon, not even a program folder even though it says downloaded and installed.
I'm using Windows 7, 64x. This is my second deployment using the packager and both workstations are showing the same thing. The packager says it was downloaded successfully as does the CC app but there is no trace of it. Still plowing through the support forums to find a conclusive answer. There's nothing in the link you supplied above that will help this specific issue.