Hello ALL
After the frustration of dealing with Adobe Support I thought I would share with all, my findings
Fist I would like to say there seems to be a very big disconnect between the software engineers and the support staff.
It is unfortunate as the large cost of purchase (especially enterprises with site licenses) , we expect decent support
I can quicker get a hold of the sales people then
I found two methods that work efficiently neither use the exception deployer
both methods use the customization wizard & msi in the exceptions folder. Make a transform file to your needs leaving the serial number blank
create a script using msiexec to deploy, frist line being this install, second line will be another msiexec command launching the acrobat msi in the build folder.
You will see two installs of Acrobat, that is normal. one appears when installing the application (first msi) and another when it is being activated (second msi)
open acrobat and if successful it will not ask you to sign in.
Second method replaces the launching of the second msi with the serialization exe you can make in the cloud packager by selecting create a license file instead of creating a package
only takes a few seconds and the results seem to be the same.. I just prefer using msiexe as the amount of arguements i can add
After im done testing I will post the commands I used for those not as comfortable with msi and cmd scripts