Hey,
I work in IT support for a post production facility that recently migrated NLEs from FCP7 to Premiere. Up until this point I have been installing updates on our workstation (21 Mac Pro towers) manually, via the CC Desktop app. This has been a pain, both since updates come out so often and the desktop app tends to have the weirdest bugs, and because having to re-download the updates on every machine has been time consuming and eating up our internet bandwidth.
A few days ago I decided to look for an alternative and found out about CCP, which sounds like the perfect solution for us.. But after reading all the info I could find in Adobe help, I still have a few concerns that weren't addressed:
1. If an update is already installed on the target machine, will it be skipped, re-installed or cancel out the entire installation?
2. If a software that needs to be updated is running while the package is deployed, will that stop the installation, close/crush the program, or just skip on it's update?
3. Will I get any sort of confirmation after the process is done? Error codes if anything went wrong\wasn't installed or indication that the updates have finished installing? Or alternatively, is there any sort of event log for CCP where I can make sure?
4. If I'm deploying a package with updates for numerous apps, one or more of which aren't installed on the target machine - will they be installed from scratch or skipped during installation?
Also, yesterday I created a test-package with the latest AME update and installed it on an existing machine without changing any settings - the installation process was fine and AME was indeed updated. However, today I wanted to update Premiere using the Desktop app, and saw that the software appeared as "Up to date" even though it was an old version (8.0.1). I figured out that was because CCP's default is to disable updates from the desktop app - that is fine and I know how to change that setting for my next packages, but what about the station I already installed on? Is there a way to change the setting post-installation?
The only thing I could find on the subject was that deploying a package with the "Admin users update..." option set will re-enable automatic update checking. I tried that three times, and for some reason the installation process fails to reset this function. I also tried the obvious like restarting the machine, reseting PRAM and permissions, etc.
Is there a specific preference file (on Mac) that I can remove/modify that will re-enable updating via the Desktop app? Or is my only option to remove the entire Creative Cloud with the CC cleaner tool and re-install?
Thanks,
Michael