Hi Romit,
Then pls look at new PDApp.log file for a clean machine,(The customer formatted hard disk of this system, so there is no previous Adobe products installed.)
The customer, Cheil purchased CC license 1 month ago, and I think they tried everything they could, formatted hardisk, tried to create and install package on serveral machines and etc.
Pls help me to solve this issue ASAP.
OS | Windows 7 Professional (64bit) |
CPU | Intel® Core(TM) i7-3770 CPU @ 3.40GHz |
RAM | 16GB |
VGA | NVIDIA Geforce GTX 670 |
7/30/2013 10:31:01[INFO] AdobePackageBuilder - Build Version - 1.2.0.4
7/30/2013 10:31:01[INFO] AdobePackageBuilder - Logging Level verbosity Set to 4
7/30/2013 10:31:02 [INFO] AdobePackageBuilder - Successfully retrieved TargetName from OptionXML.
7/30/2013 10:31:02 [WARN] AdobePackageBuilder - Error in creating file for 7z test output. Error code : 3
7/30/2013 10:31:02 [WARN] AdobePackageBuilder - Preprocessing of 7z file failed!
7/30/2013 10:31:03 [INFO] AdobePackageBuilder - Sucessfully extracted the product at C:\Users\nynoh\AppData\Local\Temp\{B268665D-F395-403A-A528-A297FFF1BD 1E}\ACCCx189
7/30/2013 10:31:03 [INFO] AdobePackageBuilder - Extraction completed with return code = 0
7/30/2013 10:31:07 [INFO] AdobePackageBuilder - Copied Setup file/folder (packages)
7/30/2013 10:31:07 [INFO] AdobePackageBuilder - Copied Setup file/folder (resources)
7/30/2013 10:31:08 [INFO] AdobePackageBuilder - Copied File (Set-up.exe)
7/30/2013 10:31:08 [INFO] AdobePackageBuilder - Copied File (payloads\Media_db.db)
7/30/2013 10:31:08 [INFO] AdobePackageBuilder - Copied File (payloads\Media_db.sig)
7/30/2013 10:31:08 [INFO] AdobePackageBuilder - Copying the content of 1 disk
7/30/2013 10:31:28 [INFO] AdobePackageBuilder - Copied Setup file/folder (packages)
7/30/2013 10:31:28 [INFO] AdobePackageBuilder - Copied Setup file/folder (resources)
7/30/2013 10:31:28 [INFO] AdobePackageBuilder - Copied File (Set-up.exe)
7/30/2013 10:31:28 [INFO] AdobePackageBuilder - Copied File (payloads\Media_db.db)
7/30/2013 10:31:28 [INFO] AdobePackageBuilder - Copied File (payloads\Media_db.sig)
7/30/2013 10:31:28 [INFO] AdobePackageBuilder - Copying the content of 1 disk
7/30/2013 10:31:42 [INFO] AdobePackageBuilder - Copied Setup file/folder (packages)
7/30/2013 10:31:42 [INFO] AdobePackageBuilder - Copied Setup file/folder (resources)
7/30/2013 10:31:42 [INFO] AdobePackageBuilder - Copied File (Set-up.exe)
7/30/2013 10:31:42 [INFO] AdobePackageBuilder - Copied File (payloads\Media_db.db)
7/30/2013 10:31:42 [INFO] AdobePackageBuilder - Copied File (payloads\Media_db.sig)
7/30/2013 10:31:42 [INFO] AdobePackageBuilder - Copying the content of 1 disk
7/30/2013 10:31:44 [INFO] AdobePackageBuilder - Copied Setup file/folder (packages)
7/30/2013 10:31:44 [INFO] AdobePackageBuilder - Copied Setup file/folder (resources)
7/30/2013 10:31:44 [INFO] AdobePackageBuilder - Copied File (Set-up.exe)
7/30/2013 10:31:44 [INFO] AdobePackageBuilder - Copied File (payloads\Media_db.db)
7/30/2013 10:31:44 [INFO] AdobePackageBuilder - Copied File (payloads\Media_db.sig)
7/30/2013 10:31:44 [INFO] AdobePackageBuilder - Copying the content of 1 disk
7/30/2013 10:31:48 [INFO] AdobePackageBuilder - Copied File (payloads\Media_db.db)
7/30/2013 10:31:48 [INFO] AdobePackageBuilder - Copied File (payloads\Media_db.sig)
7/30/2013 10:31:48 [INFO] AdobePackageBuilder - ASU at Path (E:\@Adobe- CCE_Package_Test\CC Full Package\Build\Setup\Adobe Edge Animate CC_4\Set-up.exe) is not found. Skipping copying and renaming.
7/30/2013 10:31:48 [INFO] AdobePackageBuilder - Copying the content of 1 disk
7/30/2013 10:31:51 [INFO] AdobePackageBuilder - Copied Setup file/folder (packages)
7/30/2013 10:31:51 [INFO] AdobePackageBuilder - Copied Setup file/folder (resources)
7/30/2013 10:31:52 [INFO] AdobePackageBuilder - Copied File (Set-up.exe)
7/30/2013 10:31:52 [INFO] AdobePackageBuilder - Copied File (payloads\Media_db.db)
7/30/2013 10:31:52 [INFO] AdobePackageBuilder - Copied File (payloads\Media_db.sig)
7/30/2013 10:31:52 [INFO] AdobePackageBuilder - Copying the content of 1 disk
7/30/2013 10:32:11 [INFO] AdobePackageBuilder - Copied Setup file/folder (packages)
7/30/2013 10:32:11 [INFO] AdobePackageBuilder - Copied Setup file/folder (resources)
7/30/2013 10:32:11 [INFO] AdobePackageBuilder - Copied File (Set-up.exe)
7/30/2013 10:32:11 [INFO] AdobePackageBuilder - Copied File (payloads\Media_db.db)
7/30/2013 10:32:11 [INFO] AdobePackageBuilder - Copied File (payloads\Media_db.sig)
7/30/2013 10:32:11 [INFO] AdobePackageBuilder - Copying the content of 1 disk
7/30/2013 10:32:13 [INFO] AdobePackageBuilder - Copied Setup file/folder (packages)
7/30/2013 10:32:13 [INFO] AdobePackageBuilder - Copied Setup file/folder (resources)
7/30/2013 10:32:13 [INFO] AdobePackageBuilder - Copied File (Set-up.exe)
7/30/2013 10:32:13 [INFO] AdobePackageBuilder - Copied File (payloads\Media_db.db)
7/30/2013 10:32:13 [INFO] AdobePackageBuilder - Copied File (payloads\Media_db.sig)
7/30/2013 10:32:13 [INFO] AdobePackageBuilder - Copying the content of 1 disk
7/30/2013 10:32:18 [INFO] AdobePackageBuilder - Copied Setup file/folder (packages)
7/30/2013 10:32:18 [INFO] AdobePackageBuilder - Copied Setup file/folder (resources)
7/30/2013 10:32:18 [INFO] AdobePackageBuilder - Copied File (Set-up.exe)
7/30/2013 10:32:18 [INFO] AdobePackageBuilder - Copied File (payloads\Media_db.db)
7/30/2013 10:32:18 [INFO] AdobePackageBuilder - Copied File (payloads\Media_db.sig)
7/30/2013 10:32:18 [INFO] AdobePackageBuilder - Copying the content of 1 disk
7/30/2013 10:32:20 [INFO] AdobePackageBuilder - Copied Setup file/folder (packages)
7/30/2013 10:32:20 [INFO] AdobePackageBuilder - Copied Setup file/folder (resources)
7/30/2013 10:32:20 [INFO] AdobePackageBuilder - Copied File (Set-up.exe)
7/30/2013 10:32:20 [INFO] AdobePackageBuilder - Copied File (payloads\Media_db.db)
7/30/2013 10:32:20 [INFO] AdobePackageBuilder - Copied File (payloads\Media_db.sig)
7/30/2013 10:32:20 [INFO] AdobePackageBuilder - Copying the content of 1 disk
7/30/2013 10:32:29 [INFO] AdobePackageBuilder - Copied Setup file/folder (packages)
7/30/2013 10:32:29 [INFO] AdobePackageBuilder - Copied Setup file/folder (resources)
7/30/2013 10:32:29 [INFO] AdobePackageBuilder - Copied File (Set-up.exe)
7/30/2013 10:32:29 [INFO] AdobePackageBuilder - Copied File (payloads\Media_db.db)
7/30/2013 10:32:29 [INFO] AdobePackageBuilder - Copied File (payloads\Media_db.sig)
7/30/2013 10:32:29 [INFO] AdobePackageBuilder - Copying the content of 1 disk
7/30/2013 10:32:39 [INFO] AdobePackageBuilder - Copied File (payloads\Media_db.db)
7/30/2013 10:32:39 [INFO] AdobePackageBuilder - Copied File (payloads\Media_db.sig)
7/30/2013 10:32:39 [INFO] AdobePackageBuilder - ASU at Path (E:\@Adobe- CCE_Package_Test\CC Full Package\Build\Setup\Adobe Muse_11\Set-up.exe) is not found. Skipping copying and renaming.
7/30/2013 10:32:39 [INFO] AdobePackageBuilder - Copying the content of 1 disk
7/30/2013 10:32:40 [INFO] AdobePackageBuilder - Copied Setup file/folder (packages)
7/30/2013 10:32:41 [INFO] AdobePackageBuilder - Copied Setup file/folder (resources)
7/30/2013 10:32:41 [INFO] AdobePackageBuilder - Copied File (Set-up.exe)
7/30/2013 10:32:41 [INFO] AdobePackageBuilder - Copied File (payloads\Media_db.db)
7/30/2013 10:32:41 [INFO] AdobePackageBuilder - Copied File (payloads\Media_db.sig)
7/30/2013 10:32:41 [INFO] AdobePackageBuilder - Copying the content of 1 disk
7/30/2013 10:32:46 [INFO] AdobePackageBuilder - Copied Setup file/folder (packages)
7/30/2013 10:32:46 [INFO] AdobePackageBuilder - Copied Setup file/folder (resources)
7/30/2013 10:32:47 [INFO] AdobePackageBuilder - Copied File (Set-up.exe)
7/30/2013 10:32:47 [INFO] AdobePackageBuilder - Copied File (payloads\Media_db.db)
7/30/2013 10:32:47 [INFO] AdobePackageBuilder - Copied File (payloads\Media_db.sig)
7/30/2013 10:32:47 [INFO] AdobePackageBuilder - Copying the content of 1 disk
7/30/2013 10:33:00 [INFO] AdobePackageBuilder - Copied File (payloads\Media_db.db)
7/30/2013 10:33:00 [INFO] AdobePackageBuilder - Copied File (payloads\Media_db.sig)
7/30/2013 10:33:00 [INFO] AdobePackageBuilder - ASU at Path (E:\@Adobe- CCE_Package_Test\CC Full Package\Build\Setup\Adobe Acrobat XI Pro_14\Set-up.exe) is not found. Skipping copying and renaming.
7/30/2013 10:33:00 [INFO] AdobePackageBuilder - Copying the content of 1 disk
7/30/2013 10:33:08 [INFO] AdobePackageBuilder - Copied Setup file/folder (packages)
7/30/2013 10:33:08 [INFO] AdobePackageBuilder - Copied Setup file/folder (resources)
7/30/2013 10:33:09 [INFO] AdobePackageBuilder - Copied File (Set-up.exe)
7/30/2013 10:33:09 [INFO] AdobePackageBuilder - Copied File (payloads\Media_db.db)
7/30/2013 10:33:09 [INFO] AdobePackageBuilder - Copied File (payloads\Media_db.sig)
7/30/2013 10:33:09 [INFO] AdobePackageBuilder - Copied File (payloads\UpdateManifest.sig)
7/30/2013 10:33:09 [INFO] AdobePackageBuilder - Copied File (payloads\UpdateManifest.xml)
7/30/2013 10:33:09 [INFO] AdobePackageBuilder - Copying the content of 1 disk
7/30/2013 10:33:25 [INFO] AdobePackageBuilder - Copied Setup file/folder (packages)
7/30/2013 10:33:25 [INFO] AdobePackageBuilder - Copied Setup file/folder (resources)
7/30/2013 10:33:25 [INFO] AdobePackageBuilder - Copied File (Set-up.exe)
7/30/2013 10:33:25 [INFO] AdobePackageBuilder - Copied File (payloads\Media_db.db)
7/30/2013 10:33:25 [INFO] AdobePackageBuilder - Copied File (payloads\Media_db.sig)
7/30/2013 10:33:25 [INFO] AdobePackageBuilder - Copying the content of 1 disk
7/30/2013 10:33:40 [INFO] AdobePackageBuilder - Copied Setup file/folder (packages)
7/30/2013 10:33:40 [INFO] AdobePackageBuilder - Copied Setup file/folder (resources)
7/30/2013 10:33:40 [INFO] AdobePackageBuilder - Copied File (Set-up.exe)
7/30/2013 10:33:40 [INFO] AdobePackageBuilder - Copied File (payloads\Media_db.db)
7/30/2013 10:33:40 [INFO] AdobePackageBuilder - Copied File (payloads\Media_db.sig)
7/30/2013 10:33:40 [INFO] AdobePackageBuilder - Copying the content of 1 disk
7/30/2013 10:33:41 [INFO] AdobePackageBuilder - Copied Setup file/folder (packages)
7/30/2013 10:33:41 [INFO] AdobePackageBuilder - Copied Setup file/folder (resources)
7/30/2013 10:33:41 [INFO] AdobePackageBuilder - Copied File (Set-up.exe)
7/30/2013 10:33:42 [INFO] AdobePackageBuilder - Copied File (payloads\Media_db.db)
7/30/2013 10:33:42 [INFO] AdobePackageBuilder - Copied File (payloads\Media_db.sig)
7/30/2013 10:33:42 [INFO] AdobePackageBuilder - Copying the content of 1 disk
7/30/2013 10:33:58 [INFO] AdobePackageBuilder - Copied Setup file/folder (packages)
7/30/2013 10:33:58 [INFO] AdobePackageBuilder - Copied Setup file/folder (resources)
7/30/2013 10:33:58 [INFO] AdobePackageBuilder - Copied File (Set-up.exe)
7/30/2013 10:33:58 [INFO] AdobePackageBuilder - Copied File (payloads\Media_db.db)
7/30/2013 10:33:58 [INFO] AdobePackageBuilder - Copied File (payloads\Media_db.sig)
7/30/2013 10:33:58 [INFO] AdobePackageBuilder - Copying the content of 1 disk
7/30/2013 10:34:10 [INFO] AdobePackageBuilder - Copied Setup file/folder (packages)
7/30/2013 10:34:10 [INFO] AdobePackageBuilder - Copied Setup file/folder (resources)
7/30/2013 10:34:11 [INFO] AdobePackageBuilder - Copied File (Set-up.exe)
7/30/2013 10:34:11 [INFO] AdobePackageBuilder - Copied File (payloads\Media_db.db)
7/30/2013 10:34:11 [INFO] AdobePackageBuilder - Copied File (payloads\Media_db.sig)
7/30/2013 10:34:11 [INFO] AdobePackageBuilder - Copying the content of 1 disk
7/30/2013 10:34:39 [INFO] AdobePackageBuilder - Successfully created Setup.ini file for Acrobat Customized Wizard.