Platform: OSX (Primarily on 10.10 but tested with 10.9.3)
Hi There,
Some background: For an education/enterprise environment, after installing Adobe CC 2014 suite through Creative Cloud Packager with Adobe Update Manager disabled, I'm trying to launch Digital Publishing Suite without success.
When Launching Folio Builder from within InDesign CC 2014, I receive the following notification:
"Digital Publishing Suite
A software update is required to use Digital Publishing Suite. Please go to the Help menu and select Updates to get the required software."
I'm unable to install updates this way as they're disabled through the install.
When attempting to update through remote update manager, the following error observed in the log:
"01/20/15 22:01:49:804 | [WARN] | | AAMEE | Utilities | RemoteUpdateManager | | | 990728 | Update (AdobeDigitalPublishingCC2014-2.0/32.0.0) is not supported by RemoteUpdateManager. Skipping processing of this update."
When attempting to download and install the update manually by running the AdobePatchInstaller.app within the 'AdobeDigitalPublishingCC2014-AdobeUpdate' results in the following:
"Update Failed
Updates could not be applied
Please contact your Administrator if you wish to apply updates on your machine. Updates have been suppressed by the Administrator.
If the problems persist, contact customer support for further assistance"
Packages have been freshly created with the same results.
Is there another way to install this component of InDesign CC 2014? It's a requirement for our computer labs to include this.
Cheers.
@AdobeCare