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Receiving error updating creative cloud after firewall changes to our network.

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Receiving error updating creative cloud after firewall changes to our network.

 

We have an end user that is trying to update through the creative cloud application.  We have tried track down what is being blocked but have hit a dead end.

When the Creative Cloud Software tries to call out we are seeing a connection attempt to https://ops:443/ims/token/v1

I have researched and the only reference to IMS for Adobe I was able to locate was the IMSService.  This appears to be an authentication service.  The issue is that "ops" is not a valid domain.

 

This issue only appears to affect the Creative Cloud Software as I was able to update a test machine with Creative Cloud through the Adobe Application Manager.

 

The user's system and our test system are running OS X Yosemite


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