Hi All,
this is similar to what we have experienced with our enterprise deployment. After months of pain and suffering we finally got Adobe to confirm that the desktop app should not be packaged for enterprise. If you have the app packaged and someone logs into it, it will revert the application to 30 day trial and then eventually make the application unusable.
Try uninstalling the desktop app and then re-deploying the application to see if that works.
Cypher.