I pay for photoshop but can't download it . it only gives me the trail option

I pay for the student version and I have been able to downlaod it on 2 other devices - one is a old laptop that broke.

Now I cant downlaod it on my new laptop, it doesnt give me the same option - I can only get the trial.

I dont know who to contact or what i can do because i cant get out of the payments but i cant use it