Chuck, how does this issue get addressed? or doesn't it. We are within our license limit. Unfortunately when systems fail or they are reloaded, we don't always have an opportunity deactivate and even when we do it never seems to free up a license. I have been running into this every time I have to reload a computer. I did start ordering cloud accounts for new machines, but I have a bunch of users that do not want to switch off CS3 (because it's what they know, and we are licensed for it!)
In the past I was able to call in and get them to make it possible to activate, but even that was time consuming per machine. Thank you
