Hello!
I did all required steps, as you mentioned above to serialize Adobe Elements 12, but it was not successfull. I had an return code=14 in oobelib.log.
What I did:
1) Installed "Adobe Photoshop Elements 12" on the machine
2) It has been successfully installed.
3) I opened "Command-line" cmd.exe as administrator (I have an administrative privileges on that machine)
4) Run following command:
adobe_prtk.exe --tool=VolumeSerialize --generate --serial="my_serial_number" --leid="V7{}PhotoshopElements-EMT12-Win-GM" --regsuppress=ss
where my_serial_number is my actually serial number with dashes.
5) After few seconds I got following:
Copyright 2012 Adobe Systems Incorporated
All rights reserved.
Return Code = 14
6) oobelib.log says following:
2013-12-09 10:48:05 [34556] Adobe PRTK: __OOBELIB_LOG_FILE__
2013-12-09 10:48:05 [34556] Adobe PRTK: *** Adobe PRTK tool START ***
2013-12-09 10:48:05 [34556] Adobe PRTK: Adobe PRTK tool VolumeSerialize invoked
2013-12-09 10:48:05 [34556] Adobe PRTK: .
2013-12-09 10:48:05 [34556] Adobe PRTK: creating .\prov.xml
2013-12-09 10:48:05 [34556] OOBELib: *************OOBELib Session Starts*************
2013-12-09 10:48:05 [34556] OOBELib: Version 6.2.0.43,6.2
2013-12-09 10:48:05 [34556] PCDService: PCD Service in non-threaded mode
2013-12-09 10:48:06 [34556] OPMWrapper: Failed in getting value for key in OPMGetValueForKey
2013-12-09 10:48:06 [34556] OOBELib: Failed to get Proxy username in OPM DB
2013-12-09 10:48:06 [34556] AXFBLicensing: Failed to load axlib.dll, trying again
2013-12-09 10:48:06 [34556] AXFBLicensing: Failed to load axlib.dll, trying again with axlib in ACF
2013-12-09 10:48:06 [34556] AXFBLicensing: All function pointers successfully retrieved
2013-12-09 10:48:06 [34556] OOBELib: Received Params for Online Validation : Driver : ”V7{}PhotoshopElements-EMT12-Win-GM”, Caller : 3
2013-12-09 10:48:06 [34556] OOBELib: received LEID : ”V7{}PhotoshopElements-EMT12-Win-GM”
2013-12-09 10:48:06 [34556] OOBELib: Supported Locales : ALL
2013-12-09 10:48:06 [34556] OOBELib: OOBELib ValidateSerialOnline
2013-12-09 10:48:06 [34556] OOBELib: Invalid licensing leid passed-[”V7{}PhotoshopElements-EMT12-Win-GM”].
2013-12-09 10:48:06 [34556] OOBELib: IAL Failed to set the LicensingLEID, falling back to GM
2013-12-09 10:48:06 [34556] OOBELib: Validate using Driver LEID : ”V7{}PhotoshopElements-EMT12-Win-GM”, App LEID : <blank>, SN : *******************************************
2013-12-09 10:48:06 [34556] OOBELib: Failed to get system default proxy in setProxyCredentialsForIALSession
2013-12-09 10:48:06 [34556] OOBELib: Failed to set proxy credentials for IAL session while validating serial number
2013-12-09 10:48:06 [34556] OOBELib: HTTPCommunicationAgent::processMessage is https://lm.licenses.adobe.com/aes/aes/v1/serialInfo (extURL=)
2013-12-09 10:48:06 [34556] OOBELib: Using proxy server.
2013-12-09 10:48:07 [34556] OOBELib: HTTP Request Status code 200.
2013-12-09 10:48:07 [34556] OOBELib: HTTPCommunicationAgent- Return Code:[0] response size-[232] time taken-[1599.47]ms.
2013-12-09 10:48:07 [34556] OOBELib: Got error from server-[9].
2013-12-09 10:48:07 [34556] OOBELib: ErrDesc from server: Some unknown error has occurred. : No associated Driver LEID is present in the database..
2013-12-09 10:48:07 [34556] OOBELib: Validate Serial status-[521] took-[1620.81]ms.
2013-12-09 10:48:07 [34556] OOBELib: OOBELib IAL VSN unknown error occured
2013-12-09 10:48:07 [34556] OOBELib: OOBELib IAL ValidateSerial call has failed : 521
2013-12-09 10:48:07 [34556] OOBELib: Using Driver/ALL combination for offline/invalid SNs scenario
2013-12-09 10:48:07 [34556] OOBELib: SN validated for AAMEE mode
2013-12-09 10:48:08 [34556] OOBELib: OOBELib stat = 257
2013-12-09 10:48:08 [34556] Adobe PRTK: Failed to validate the serial number
2013-12-09 10:48:08 [34556] Adobe PRTK: Return code 14
2013-12-09 10:48:08 [34556] Adobe PRTK: *** Adobe PRTK tool END ***
where SN : ******************************************* - is my serial number, I think. I changed it to * due to the security reasons.
PS. I have an internet connection.
What I do wrong? Can somebody help me?