Re: Creative Cloud package is crashing Windows Explorer during install process
Even I am getting the same issue , after creating the package from cloud packager the installing is not working correctly and at the time of installation it just close the desktop and kill the...
View ArticleSecond install is always a trial version?
Good morning,I have bought the CC photographers package (Photoshop and Lightroom). Installing on my Mac was no problem, but when I installed the package on my Windows laptop I only see a trial version....
View ArticleUsers want to be able to use/store their settings for CC apps even though the...
We have three Adobe ID's in the company used for Enterprise installs and updates. This necessarily means that the users themselves can't tie their settings to the ID associated with the packager...
View ArticleRe: Using AUSST -- latest updates to Adobe CC 2014 are not being downloaded...
01/26/15 10:33:29:053 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | 3122 | ##################################################01/26/15 10:33:29:053 | [INFO] | | AAMEE | Utilities |...
View ArticlePremiere CC 2014 - updated?
Hello,Our college lab runs Premiere CC 2014 - 2014.0.1 release 8.0.1 (21) build. The CC updater says it is updated. A student has premiere pro 2014 - 2014.1 release 8.1.0 (81) build. The student...
View ArticleRe: Premiere CC 2014 - updated?
The problem is both appear to be updated - yet clearly they are different builds and version numbers.... why the difference and what is the solution.
View ArticleRe: Premiere CC 2014 - updated?
Doug Michael they are not updated to the same version. I would recommend you remove and reinstall Premiere Pro CC 2014. During the time of installation the available updates will then be applied. You...
View ArticleRe: Premiere CC 2014 - updated?
Are you saying the lower build I should re-install? That is not good as build 21 is on 70 plus computers.. I have gone through the proper install when we purchased the adobe subscription in August...
View ArticleRe: Premiere CC 2014 - updated?
Moving this discussion to the Enterprise Deployment for Creative Cloud, Creative Suite forum. Doug Michael the solution I suggested would resolve the error on an individual level. I would recommend...
View ArticleRe: Premiere CC 2014 - updated?
Sounds good - I am the IT guy. I will look at the install log and get back to you... there is no easy fix like deleting a prefs file? I miss those days...
View ArticleWhy does my student plan not work on my creative cloud?
I'm using a PC.Recently, I'm required to use photoshop in my school, but i previously downloaded and used my photoshop trial.Although it states that I'm under the student plan, my creative cloud is not...
View ArticleRe: Why does my student plan not work on my creative cloud?
Creative Cloud Enterprise may be offered in different ways and installed in different ways. The way we install it here on our college computers is with the licensing embedded and the use of most of the...
View ArticleRe: Using AUSST -- latest updates to Adobe CC 2014 are not being downloaded...
Hi Mark, Try refreshing the web server and run the AUSST with fresh switch. Also, please ensure that you have sufficient disk space available in server location. Thanks,Ashish
View ArticleRe: Using AUSST -- latest updates to Adobe CC 2014 are not being downloaded...
Hi Ashish We've done this several times now, and have even tried on multiple different servers (different hardware and OS versions) and we always get the same result. We also seem to get the same...
View ArticleRe: Users want to be able to use/store their settings for CC apps even though...
Hi James,Adobe deployment packages cannot be used to deploy system or application configuration information. In particular, you cannot deploy application–specific preference settings.User can sign in...
View ArticleRe: Second install is always a trial version?
Hi Jantien, It looks you have purchased a subscription for Photography plan. You need to activate the apps using your Adobe ID and password as there is no serial key for subscription based product....
View ArticleRe: installer fails on win8.1 progress bar suddenly reverts backwords
Hi John, Please install Acrobat first using exception deployer and then run the setup.exe as an administrator. Let me know if issue persist. Thanks,Ashish
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Re: installer fails on win8.1 progress bar suddenly reverts backwords
ok.....from:Creative Cloud Help | Using Adobe Exceptions Deployer Examples The following command is used to deploy Acrobat for Windows. (You will recollect that Acrobat for Windows should be deployed...
View ArticleCan I download a base set of programs, AI, ID, PS instead of downloading to...
We are in to corn fields of Ohio, and only a have 10MB download speed shared by 200 computers. We only have 8 Macs, and if I can't download those base programs, this install will take one week instead...
View ArticleRe: Second install is always a trial version?
Hello Ashish,Thanks for your answer. The problem is solved in the mean time. Activation did not work on my laptop because of a connection error to Adobe license server. With unexpected online help of...
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