Re: Providing CS6 packages that are licensed with a cloud account
Hi MonikaTepper,It has nothing to do with the Suite edition. If you have created a trial package and installed it on user machine then signing in with user email (associated with subscription) should...
View ArticleRe: Edge Reflow and Inspect
Hi joesephwilliamrobert,Unfortunately right now we do not have any option to add Edge Reflow and Edge Inspect in CCP. You will have to install it individually on all the machines. Regards,Romit Sinha
View ArticleRe: Request for Serial Number when licensing CS6 package with CC
Hi Terry, As we discussed over the Phone we found it to be an issue with Adobe Application Manager. After we installed Creative Cloud Desktop App your software got activated successfully. regards, Abhijit
View ArticleRe: Adobe sign-in request appears randomly, permanently prevents usage of CCP...
Im not able to find the log files, where are they located on a Mac?
View ArticleUnable to create working installation with CCP
I've been trying to create working installation packages for the Creative Cloud apps for the past few days and I've had no luck. I've tried CCP v. 1.2.0.4 on both Windows 8 x64 and Windows 7 x64. Every...
View ArticleAn error has occurred during download. Please try again later.
Starting yesterday whenever I try to create a package I receive the following error:An error has occurred during download. Please try again later. The error appears with a yellow exclamation point next...
View ArticleCC Packager
Can I create a Mac OS package on my Windows based CC Packager PC? We have mostly PC's and one Mac. Do I have to download and install the packager on his mac to create a package for his mac?
View ArticleRe: CC Packager
Hi. I am sorry to inform you that it is not possible. You wont be able to create Cross Platform package. Please create CC Package for mac on Mac and for Windows on Windows. Regards, Abhijit
View ArticleRe: CC Packager
Since we cannot create a Mac package on a Windows Packager PC we have another concern. In the CC about/help document it states that: "Note: It is recommended that Creative Cloud Packager should not be...
View ArticleRe: An error has occurred during download. Please try again later.
Hi csteelatgburg,Please review the given kb: http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation- download.html#Download products and updates indicating possible reasons for download...
View ArticleCS6 Master Collection Prompting for Sign In within 32767 Days
Hello, I am relatively new to enterprise deployement of Adobe products and am needing some help (and thanks to Karl for sending me here). I created a trial package installer using AAMEE 3.1 on OSX...
View ArticleApps downloaded with CC packager do not appear in the cc apps manager
I downloaded the apps for my team but now all the apps doenloaded do not appear in my cc manager so I dont know when updates are available
View ArticleInDesign will not deploy from CCP Team Package
Hello - I am getting nowhere trying to get packages to deploy using the CCP. A package containing all of the apps we need to deploy will not deploy. A package containing just Illustrator deployed just...
View ArticleRe: An error has occurred during download. Please try again later.
The referenced KB article is for the creative cloud application and not the packager. The issue I'm having is with the Creative Cloud Packager.
View ArticleRe: Request for Serial Number when licensing CS6 package with CC
Just to clarify this for anyone else that's reading: The client-side AME is installed automatically with CS6 applications. It is this component that is failing to validate my CC subscription, causing...
View ArticleRe: Adobe sign-in request appears randomly, permanently prevents usage of CCP...
For what it's worth ---- I successfully installed CCP "trial" versions of Acrobat, Flash, InDesign, Illustrator and Photoshop on my master images. On those master images I also added the Adobe...
View ArticleOffline installer for CC Desktop / Server availability issues.
This is a follow up to the issue described here: http://forums.adobe.com/message/5620240#5620240 As we have to install CC Desktop on each of the systems deploying CS6 packages, I'm looking for an...
View ArticleInstaller (created with CCP) quits
I created an installer for Win64Bit with all programs. Now it won't work though the packager said it was successful created. It just quits after creating a CC shortcut on the desktop and showing a...
View ArticleRe: Installer (created with CCP) quits
Hi av_mleh,Do you have any other Adobe software installed on your machine. Perform selective startup and try installing again: http://windows.microsoft.com/en-in/windows-vista/run-selective-startup...
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