Volume-licensed software has not been registered 90 days after activation
I puchased a volume-licensed copy of Photoshop CS6 from an online reseller, around 90 days ago. I was told it would be automatically registered in My Adobe account after activation, but the serial...
View ArticleCreate the original prov.xml file for Provisioning Toolkit Enterprise?
How do you create the original prov.xml file to be used with Provisioning Toolkit Enterprise? This is for use to resovle the issue with Creative Cloud Enterprise deployments serialization breaking...
View ArticleHow to download full version of Illustrator?
I sent an invitation from the Team version to one of my employees. The download selection sheet show "install" for many of the apps, but for Illustrator (AI) it show "try" and when they download, it...
View ArticleRe: Can we deploy MUI version through Creative Cloud Packager?
I figured out how to do it. Haven't found it anywher in the ccp UI, but ccp generated an 'ExceptionConfig' file in the Exception directory.In that file I changed the following:<Argument...
View ArticleHello
I have purchased adobe premiere elements 12, I am doing the installation, but they ask me a serial number, I am afraid that I don t have any. Thanks for your help..
View ArticleRe: Error trying to generate a request code
These arcane instructions are NOT user friendly at all. This process is rediculous. Not everybody understands how to initiate run codes. It didn't work for me. Adobe, this process is absoluately...
View ArticleRe: Create the original prov.xml file for Provisioning Toolkit Enterprise?
Hi msdavidson, Please follow this KB article for Adobe Provisioning Toolkit. http://helpx.adobe.com/creative-cloud/packager/provisioning-toolkit-en terprise.html Hope it answers your query....
View ArticleRe: Prompted for License code when install Acrobat wit CCP
Hi C_Smaardijk, I am assuming that you are running the AcroPro.msi within the AcrobatProfessional folder from the Exceptions folder. Please use the Exception Deployer to install Acrobat XI pro and then...
View ArticleRe: Volume-licensed software has not been registered 90 days after activation
Hi dddantes, There is no need to register a Volume License no as you will get the access to licensing.adobe.com website to manage the serial no. You can contact our support for any technical and non...
View ArticleCC vs CS6
One member of our team downloaded CC versions of the creative cloud software, and another person downloaded CS6 versions of the creative cloud software. Which is the best version for a team to use? Thanks
View ArticleWhy are administrator privileges required to log out of Creative Cloud?
Hi, we are using Creative Cloud for Teams on managed Mac OS X-Clients, which means our users are working on standard user accounts and have no administrator privileges. They are able to sign-in to...
View ArticleRe: Why are administrator privileges required to log out of Creative Cloud?
Hi BAG, It seems like you did not include Creative Cloud Desktop app as generally this error only comes where CC Desktop is not included and installed on the computer. Please install CC Desktop app and...
View ArticleRe: CC vs CS6
Hi mtstorrow, I would say it entirely depends on the users but CC apps has some new features over CS6 applications.Please use the applications on your discretion. Hope it answers your query....
View Article.pkg install error
When I try to install the CC .pkg file I created I get "The installation failed," contact the software manufacturer. Which is just ironice, since this is the Adobe installer telling me to contact Adobe...
View ArticleAutomating installation of CCP packages for Windows
I wanted to automate installing pre-Exceptions, Build and post-Exceptions. It turned out to be more complicated than I expected since I wanted to run my batch file from an UNC path. Anyhow, I got it to...
View ArticleRe: Problem with CCP, Muse (and others) cannot find Set-up.exe
I ran into this as well. I am not using SCCM (not yet, at least), but installing manually. Going through all the steps is quite cumbersome, so I created a batch script to automate the installation. It...
View ArticleRe: Problem with CCP, Muse (and others) cannot find Set-up.exe
Thank you very much for being so kind to answer.I forgot to post the result here, but I also fixed it with a batch file. (SCCM can also start batchfiles)That batchfile is quite compact and not as nice...
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Re: Why are administrator privileges required to log out of Creative Cloud?
Hi Abhijit,CC was distributed to the client computers with CC Packager, where it's recommended NOT to distribute the CC Desktop app if the user has no admin privileges.I gave it a try anyway and...
View ArticleRe: Why are administrator privileges required to log out of Creative Cloud?
Hi BAG, Please try launching any of the CC apps as an Admin and then try to deactivate the same. Please let me know if it helps. Regards,Abhijit
View ArticleRe: .pkg install error
Hi dcleonar, Please specify the version of Mac you are using? Regards,Romit Sinha
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