Re: Impossible d'avoir un interlocuteur compétent pour résoudre un problème...
First, it was 10.13.5, and now 10.13.1 but the code 112 stays unchanged
View ArticleRe: Named Licensing on Multi-User Computers
Hi, I can confirm that currently there is not a mechanism to automatically log out a user from a CC instance. Normally the solution to a lab/classroom environment is to use either serialized...
View ArticleRe: Named Licensing on Multi-User Computers
Alister, Thank you for your reply. Our plan is a Enterprise plan shared amongst a few school districts in my area. I was told that we cannot do device licenses and that serial number licenses...
View ArticleRe: Named Licensing on Multi-User Computers
Hi, It really depends on what is in your agreement, and it is true that Device licenses are not normally a part of an enterprise ETLA. Serial numbers are, as you say, being discontinued. We will be...
View ArticleRe: Named Licensing on Multi-User Computers
The multi-user lab license is of interest to me. I would love to be able to use the user based features with my students and teachers and have them available on all the computers they could possibly...
View ArticleRe: Error 183: AdobeAfterEffects15AllTrial
Hi alisterblack, thank you for help! I am the sole owner of my personal PC. However, the installation still failed in the exact same way, even after I launched Creative Cloud as administrator. The...
View ArticleRe: Named Licensing on Multi-User Computers
Hi, I can forward your details for the pilot program. For your existing serial number make sure that your own serial number does not expire before the end of serials generally.
View ArticleRe: Named Licensing on Multi-User Computers
Yes that would be very helpful. I would like to discuss this with my boss and the rest of my tech team before we make a final decision. I spoke with our Licensing rep and we do not have any device...
View ArticleRe: Update Failed - AAU - Mac
I have the same problem. but after when I download the app and click on Update now it opens what you can see below.What can I do?
View ArticleRe: Named Licensing on Multi-User Computers
Hi, I have started that request so hopefully you should hear further in the next few weeks.
View ArticleRe: Error 183: AdobeAfterEffects15AllTrial
Hi,Yes, you can use the Creative Cloud Cleaner Tool to remove that kind of data. Pease refer to Use the Creative Cloud Cleaner Tool to solve installation problems
View ArticleInternal Update server preference - Admin Console
Hi All! We have ourselves a mixed mac and windows environment, with adobe products on both.So, to make updates easier, i set up AUSST on our windows based deployment server, publishing the content via...
View ArticleLicencia de equipo instalada
Buenas tardes, En nuestra escuela tenemos contratada una licencia de dispositivo de Adobe Creative Cloud y quisiera plantear la siguiente pregunta:¿Cómo puedo saber en cuál computadora de nuestra...
View ArticleCC Packager - No Internet!
On Mac running High Sierra 10.13.5I have logged on to admin console and downloaded the CC Packager, the packager installs but when i select "Creative Cloud for Teams" i get the "Please connect to the...
View ArticleRe: CC Packager - No Internet!
[moved from Creative Cloud Download & Install to Deployment for Creative Cloud for Team, Enterprise, & CS]
View ArticleRe: Licencia de equipo instalada
[moved from Adobe Creative Cloud to Deployment for Creative Cloud for Team, Enterprise, & CS]
View ArticleRe: Error 183: AdobeAfterEffects15AllTrial
alisterblack Thank you again for your advice. I ran cleaner tool and it said successful. However, I still got installation error with the exact same error message. Any more idea?
View Articleiframe auto-play
I am using Adobe Connect to host a short video and then using an iFrame to link back to that video. My problem is that the video auto-plays when my site comes up. Is there a way to turn off auto-play?...
View ArticleRe: Error 183: AdobeAfterEffects15AllTrial
Hi,It may be that we need someone to take a closer look at your machine and see what else we can do. Please reach out to support either via your Admin Console support tab or via Contact Customer Care
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