This is a VERY old topic. But I wanted to add my findings as I did not see an answer elsewhere.
You must look at the Adobe installer log file which is in the following locations:
- Windows 32 bit: \Program Files\Common Files\Adobe\Installers\
- Windows 64 bit: \Program Files(x86)\Common Files\Adobe\Installers
- Mac OS: /Library/Logs/Adobe/Installers/
Extract the gz file type to view the log file.
For my case, there was software running which was preventing the installation from completing.
[INFO] | | OOBE | DE | | | | 14564 | ERROR: DW046: Following Conflicting processes were running -
block:OUTLOOK.EXE
Hope this helps anyone in the future.
