Moving this query to Deployment for Creative Cloud for Team, Enterprise, & CS community.
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Re: 在内部网络安装软件后无法验证订阅状态
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roblema co NVIDIA GTX 1060 6 GB
ciao ho problemi ad aggiornare premiere ala versione ultima 13.2, xchè mi da un errore di (nessuna scheda video caricata). Ho provato ad aggiornare e reinstallare i driver, ma non riesco e mi tocca lavorare con la versione 13.1, qualcuno può darmi una mano grazie
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Creative Cloud appliction not updating
We rolled out Adobe CC and Acrobat DC Pro last year to all of our systems at work. When creating the install we selected the auto-update option and allowed users to update application/s. We are finding a number of these systems not updating on their own. I am checking to see if there are any methods to force a update to CC to the current version with a command that we can push out to the systems. I don't want to manually have to go to each of the systems and do a manual check for updates.
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Re: Creative Cloud appliction not updating
Moving this discussion to the Deployment for Creative Cloud for Team, Enterprise, & CS forum.
Crazylegs55555, what type of a Creative Cloud membership did your organization purchase? Can you provide any more details regarding the types of computers you are deploying the updates for CC and Acrobat too? Do you receive any specific error messages?
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I cant install anything. just purchased a new plan
I am not able to even install creative cloud installer, which means i cant the rest of my apps.
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Re: I cant install anything. just purchased a new plan
Hi,
Can you share the error you get - with a screenshot if possible?
What is the exact version of the operating system you are installing to?
thanks.
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Re: Creative Cloud update to 2019 now all apps Trial
Hi Everyone,
Here are a bunch of new help pages up on Adobe's site – hopefully they will help answer some questions:
Migrate from Device Licensing to Shared Device Licensing
Shared device licensing | Deployment Guide
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Re: Creative Cloud update to 2019 now all apps Trial
FYI-- that FAQ is not 100% accurate. I talked to someone from Adobe regarding this just yesterday (took me about 2 weeks to finally get someone to actually call me).
One note on the FAQ says, "Can I use a single email address to activate 300 computer units?" -- "NO" ... I asked if I could create 30 generic accounts and have everyone use those in the one lab I have that uses CC. I have 2000+ students in this school and would rather not create all of those accounts for 0 benefit and lots of hassle. Their response to me was, "you should have no problem using a single generic account."
Another note says, "Can Shared device licensing be applied to staff computers as well?" -- "NO" ... I immediately went to my reseller on this question because we just recently (before this giant debacle) purchased a site license of 100 devices licenses for staff. They went back and forth and the answer was, "Adobe said the licenses can be installed on single use computers." ...And when I questioned the definition of "single use" I was told, "Single use meaning it is primarily used by the same user each day."
When I brought up these two facts to the person I talked to from Adobe he said quite frankly to me, "things are changing every day and we are all kind of fumbling through this because there have been a lot of complaints and many different solutions."
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Re: Creative Cloud update to 2019 now all apps Trial
Do you know of any school who is now using 2018 Device licenses and have gone through the migration process to 2019 CC Shared Device licenses and then the install, create packages and deploying the packages? I have all of the Adobe links, and I have read them. I am more confused there are too many options and I am not sure which are relevant to my school. I am the one who is going to do this process. I have been the one who created the packages and installed them in the past, but this seems so confusing. I would love to just have a step by step list of what I need to do for our situation. We are using Macs are k-12 and adult we have been in the team category. In the 2018 and before I have gone to the Adobe console, created a package and then built then installed it on the devices, not many issues.
If anyone knows anyone who has gone through this process I would like to ask them some questions. I don't want to start the process and them get stuck and not know what to do or what choices are the right ones for our situation. Any person or school gone through this?
Help. Thank you.
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Unable to install patchAdobe Audition V300
Hi All,
Can anyone provide a fix to install a patch in Adobe Audition V300 .
The operating system is windows 10 32 bit
The RAM is 4 GB . processor is Intel(R)core (TM)2 Duo CPU E4600@2.40GHz
Error message is
The error message is EX301the audition3.0.1 patch was unable to update your version of audition 3.0 .Please reinstall 3.0 with your adobe issues serial number and try again .If this does not resolve the problem,please contact Adobe technical support !
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Unable to install a patch in Adobe Audition
Hi All,
Can anyone provide a fix to install a patch in Adobe Audition V300 .
The operating system is windows 10 32 bit
The RAM is 4 GB . processor is Intel(R)core (TM)2 Duo CPU E4600@2.40GHz
Error message is
The error message is EX301the audition3.0.1 patch was unable to update your version of audition 3.0 .Please reinstall 3.0 with your adobe issues serial number and try again .If this does not resolve the problem,please contact Adobe technical support !
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Whole document (text threads) have turned red?
What is going on?
So I left this 200+ page document for a week then returned and all the text threads have turned red (a shade of the colour I'm using throughout) with a thick red stroke surrounding each text box
see attached PDF
NOTHING has been changed, swatches, frames and strokes set to no colour
YET when I pdf the document it comes out as it should. White pages
I'm thinking it must be a VIEW option I'm not familiar with but I'm stumped
Please help
PS I'm a noob. I use INDD instead of Word because it works. having said that ive been using this for 5 years and never experienced this before
thank you
Sean
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Re: Unable to install a patch in Adobe Audition
Hi,
Audition 3.01 is ten years old so will not have been designed for or tested on current operating systems.
If reinstalling the base Audition 3.0 does not help I would consider upgrading to the current version.
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Re: Creative Cloud update to 2019 now all apps Trial
Hi,
I would recommend booking an Expert Session through your Admin Console Support tab.
This is a half hour session with Adobe support where they can outline how this works and you can ask questions.
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Re: Adobe CC 2019 Apps: White screen after login
Hi,
I've tried this on my Windows 10 machine and it has made no difference.
What else can I do?
Thanks
Brian
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Re: Creative Cloud update to 2019 now all apps Trial
Thank you, I will try it. I didn't know that this was available.
Karen
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Can I return stock footage?
Hello,
We purchased some stock video, but now the client don't want it. I have no idea if it is possible to return/cancel the purchased footage, and get the money back. The thing is we downloaded the footage already. Please help we don't know what to do
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Can Adobe CC for Teams admin view my projects?
We use Adobe Creative Cloud for Teams where I work, but NOT any of the cloud storage functionality. I just have the apps like Photoshop and and Premiere to use to work on images or movies.
Can the admin of CC for Teams view what projects I'm working on? Even their titles? What can they actually view about what I work on?
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Receipt
How can i get a receipt for my last order?
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Re: Receipt
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