I have bought AdobeCC device and user licenses for education, but have problems installing.

I have bought AdobeCC device and user licenses for education.

1:

I am not able to install Acrobat Pro. I can thoose the app, and it is downloaded, but when I run the AdobeCC.msi Acrobat Pro is not installed. Why?

I have no problem with installing Photoshop and Illustrator.

2:

I have a problem updating Photoshop and Illustrator.

The option is not "active" in the Help-menu.

3:

Of some reason it is not the same version that is being install as device license and user license. The devise license seems to be newer than the user license. How can that be when the license are ordered at the same time?