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Lightroom 5 can't find the serial number

Hi there! I have a problem with installation Lightroom 5. I've bought the creative cloud. No problems with photoshop. But I can't find the serial number for Lightroom. there are no products in my...

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CS6 InDesign - Default display is high-quality. Four placed images are...

InDesign CS6 - Default display is high-quality. All four placed images are Illustrator files. Three images look the way they should - high-quality. One image looks pixelated. Why?

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RUM for Creative Cloud Desktop App

We are currently using the RemoteUpdateManager to update our installed versions on Win7 computers which works great using just the "RemoteUpdateManager --channelIds=" however it is not updating the...

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Creative Suite 6 university download

Hi there, I am a student at the university of Maryland. I am trying to download Creative Suite 6. The instructions provided by the university say: Download the 2 files, prov.xml and adobe_prtkSave...

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Re: Oops something has gone wrong, please try again Creative Cloud Packager

Go into the ~/Library/Application Support/Adobe/OOBE folder, and delete opm.db. Relaunch the CCPLauncher. You'll have to log in again.

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Re: Volume Serialization Return Code 25

For those looking, the fix for us was not to use the Provisioning Toolkit to license the suite, but to compile a license file with the Creative Cloud PackagerCreative Cloud Help | Create license file...

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Issue with silent adobe elements 11 install

When looking at the article Silent install instructions | AOO volume license version | WindowsTo perform a silent install I get and invalid switch when I use /UL1033 or /V"serial number"So I tried to...

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I am having trouble downloading the creative suite package.

Downloading, Installing, Setting Up

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Re: RUM for Creative Cloud Desktop App

I have the same issue

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Re: RUM for Creative Cloud Desktop App

Hi jabramson623, I am sorry but CC Desktop Apps update cannot be initiated by RUM. CC Desktop Apps can only be updated from the Application itself, Hope it answers your query. Regards,Abhijit

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Re: RUM for Creative Cloud Desktop App

Can it be updated via command line?  The issue is that the users don't have admin access to update the application manager manually.  We have to go to each computer and update it manually.  we need a...

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Re: RUM for Creative Cloud Desktop App

It is a massive headache not being able to automate the update of the desktop app.I've tried packaging it separately using CCP but that didn't work Why is the desktop app so different?Cant even stop it...

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Re: RUM for Creative Cloud Desktop App

Hi jabramson623, Unfortunately there is no way to Automate this process. There are few Applications which doesn't get updates using RUM. They are Acrobat, Lightroom, Muse and CC Desktop app. Could you...

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Re: RUM for Creative Cloud Desktop App

We use the desktop app to do the initial install of program since each user users different programs and then use the RUM scripting for updates.  Unforunately we cannot disable the creative cloud...

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Re: RUM for Creative Cloud Desktop App

Hi jabramson623, I am sorry but we don't have any other way to update CC Desktop apps. Regards,Abhijit

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Re: Can't log into desktop Creative Cloud

I have had same trouble before and again this evening with great frustration. Removed and reloaded desktop application; removed files in Local/Adobe/OOBE etc. It may however not be the Adobe programs...

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Re: Is there an efficient process for Enterprise Deployment of Creative Cloud...

You could try using the CC packager tool.Creative Cloud Help | Packager I'm doing it this way until we install a dedicated update server.  The first time you create a package it will take a while for...

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my serial number says revoked? when trying to install premiere pro cs6 on my...

trying to reinstall premiered pro on my new mac and says my serial number has been revoked???

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come faccio ad annullare un abbonamento annuale creative cloud for team?

come faccio ad annullare un abbonamento annuale creative cloud for team?

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Re: RUM for Creative Cloud Desktop App

Hi Abhijit,We use Creative Cloud Packager to package the apps we want and we have to untick the "Disable Adobe Creative Cloud desktop application" under the Advanced Configuration to make sure the CC...

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