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Re: Creative Cloud Packager still downloads/packages Creative Cloud 4.6.0 - not 4.6.1

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Ok thank you for the quick reply.


Adobe CC Enterprise Serilizer Deployment

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HI All,

 

I have 20 PCs which i have deployed Adobe CC to,

I have created a serializer to activate them. The serializer works and activated the Adobe Apps but when the PC restarts, due to the configuration at my establishment, the OS refreshes and deletes all created files except predetermined Applications like AdobeCC. (Virtual PSs you find at colleges)

 

Is there a way to run the Serializer as an administrator at system boot .
Is there any script i can use?

 

Thanks in Advance!

Re: Adobe CC Enterprise Serilizer Deployment

Creative Cloud 4.6.1 package from Admin Console

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When will it be possible to create a Creative Cloud 4.6.1 package from the Admin Console? When I create a package it installs 4.6.0, not the latest version, 4.6.1. Support told me I need to install 4.6.0 first and then auto-update to 4.6.1. I do not want to enable auto-update and I'd rather install Creative Cloud with an admin package rather than download the public download since we disable several options with the Admin Console package.

Re: Creative Cloud 4.6.1 package from Admin Console

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Hi,

 

The 4.6.1 update for the Creative Cloud Desktop Application is web only and will not be included in Packager. The updates will be included in the 4.7 release of the Creative Cloud Desktop Application which will be released soon.

You've reached the limit of licenses available for users. Please purchase additional licenses or unassign licenses from other users.

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I have one license and I use one license.

Why at Menu Product alert message "You've reached the limit of licenses available for users. Please purchase additional licenses or unassign licenses from other users."

Re: You've reached the limit of licenses available for users. Please purchase additional licenses or unassign licenses from other users.

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Which version on which system is it?

On how many computers is it installed?

Re: You've reached the limit of licenses available for users. Please purchase additional licenses or unassign licenses from other users.

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Dear Support,

 

 

 

 

 

 

 

 

Which version on which system is it? Adobe Illustrator CC

 

 

 

 

On how many computers is it installed? 1 computer.

 

 

 

 

 

 

 

ขอบคุณครับ

Best Regards,

Mr.Chairit (Ple)

MIS Department

Minson Groups

674 Moo4, Pattana Rd, Tombal Prakkasa

Amphur Muang, Samutprakarn 10280

Tel 02-3240050-1 #601

Fax 02-7094778

Mobile 086-7938610


new admin cannot see correct VIP Portal

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I'm in the process of moving a number of users from one VIP to another, so we only have one active. I've set up the admin of the defunct account as an admin on the combined one, however, he cant see it at all. Following the email link just takes him into his old account, and the new account isn't visible to him anywhere. We've run the process the other way, making me an admin of his account, and that worked fine. Any idea what's wrong?

Re: new admin cannot see correct VIP Portal

Re: new admin cannot see correct VIP Portal

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Thank you, but we've tried that already. We can see the three account portals that he's previously been admin on from his user homepage. Could it be a capacity issue, i.e, you can't admin more than 3?

Re: You've reached the limit of licenses available for users. Please purchase additional licenses or unassign licenses from other users.

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Mr. Charite, I am sorry for any confusion you are continuing to face.  If you wish to add additional seats to your Creative Cloud for Team account then please work contact your local reseller in Thailand as was suggested in case ADB-482959-T5C5.

 

If you have additional questions regarding your Creative Cloud for Team membership then see Creative Cloud for teams..   You are currently posting in a public discussion forum available to anyone with Internet access.  Please see the Get Help section of Creative Cloud for teams for information on how you can access the expert services included with the Creative Cloud for Team membership.

Re: new admin cannot see correct VIP Portal

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Hi,

I am not aware of a limitation such as that.

I would reach out to our support staff and share the Adobe ID that you used to invite him. They can check if he has been added correctly.

Contact Customer Care

XD-This app has been blocked by your System Administrator

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Trying to launch XD CC from the Adobe Creative Cloud. Creative Cloud is installed correctly but receive "This app has been blocked by your system administrator." "Contact your system administrator for more info." We are an enterprise that had to block the Windows Store, but I have enabled the Windows Store on another computer and still get this error. Any help is greatly appreciated.

Re: XD-This app has been blocked by your System Administrator


Re: XD-This app has been blocked by your System Administrator

Re: XD-This app has been blocked by your System Administrator

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Hi,

 

Please refer to the following document and ensure that all relevant endpoints are open Adobe Creative Cloud Network Endpoints

 

Check for software like AppLocker which can block specific apps from launching. 

-  Disable windows SmartScreen using Windows's Defender

           -  Go to "Windows Defender Security Center" (Click on windows icon and search)

           -  Go to option "App & Browser Control"

           -  Mark all options to "Off"

 

We generally get this kind of error when "local group policy" is set to prevent launch of windows store apps. 

Please try following steps -

1.  Open "Edit Group Policy"  (Either press windows key and search OR Run -> gpedit.msc)

    You might need to have admin access here.

2. Go to  Computer  Configuration >  Administrative Templates > Windows Components / Store >

3. Select ""Disable all apps from Windows Store" on right pane.

4. If this setting is "Enabled", it would cause the issue being discussed.

   Set it to "Disabled" / "Not Configured", and check XD launch.

 

Adobe XD System requirements

 

Deploying Adobe XD for Enterprise: Issues and Limitations

Re: Reactivate a computer.

Reactivate Creative Cloud products on 22 computers.

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Recently  23 computer with many adobe creative cloud products installed on it where deactivated (I don't now how) I would like to know if there are any way to activate those computers back again with out having to reinstall all  the package again. the computers are running windows 10. The licences are active and available.

Getting ACC Error

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After installing CC I get the below error when trying to run it.  Repair does not work.  I have used the removal tool and have gone through the registry to remote it and have reinstalled it and get the same result.

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