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Re: How do you call the .mst file in the command line of the exception...

Hello Steve, What you need to do to comply with Adobe's instructions of using ExceptionDeployer and still use the Customization wizard, is to edit the existing .mst files in the Transforms subfolder...

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Activating iIllustrator 17.0 with a 16.0 serial number

I just purcahsed a Illustrator 16.0 license and Creative Cloud installed version 17.0 before I could activate 16.0. How do I get Illustrator activated now?

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Re: Creative cloud Monthly Invoice or receipt

I finally found it...http://blogs.adobe.com/vikrant/2013/11/creative-cloud-print-a-payment- receipt-or-invoice/ Greets

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How to cancel

Will u cancel my account please

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Re: Why is installing 3 applications from a creative cloud packager taking...

The reason it is taking so long to install is because each installation is downloading from the cloud. Package Builder is NOT a download of the applications. It is an administrative tool that...

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Re: Why is installing 3 applications from a creative cloud packager taking...

Your next question is going to be "How do I download and deploy the applications?" I'm pretty sure Adobe will tell you this is not possible for CC. CC relies on download and update of the applications...

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Re: Why is installing 3 applications from a creative cloud packager taking...

Hi,Just to be clear if you are using Creative Cloud Packager to create a package containing those 3 products then all the required files are contained in the package that CCP creates. You are not...

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Re: Why is installing 3 applications from a creative cloud packager taking...

Although, if you ask Adobe support enough times, they eventually run out of "No" answers and might share with you that there is a non-preferred way to do it afterall... I'll let you know if it works...

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license upgrade.

Hi,Please share your to upgrade my license from CS 5.0 to CS 6.0.

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Can't confirm additional team seat.

I'm trying to add an additional seat to my cloud team account but the 'confirm your password' dialogue appears off the bottom of my browser page (I can just see the top of it). I can't scroll down, I...

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Adding an additional seat to Creative Cloud & potentially bought twice!

Hi all, Can any customer support people help? I've been sat on hold to their main UK contact number for the last 36 mins with no response. We currently already have 2 accounts set up in Creative Cloud...

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Photoshop Elements 12

I have  adesktop and a laptop.  I have suiccessfully installed the photoshop elements on my desktop.  But on my laptop after the installation is completed and registration is done I am not able to...

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Re: InDesign exports hidden PDFs to NetApp Share on OSX Mavericks

Same issue on my machine. Mavericks InDesign 5.5, Acrobat X export or save to hidden PDFs on an Active Directory serverother filetypes export finelocal exports are fine Makes my workflow pretty much...

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Re: Photoshop Elements 12

Hi Pratmehrotra, Please try launching Photoshop Elements 12 as an Administrator and then try to start Editor in it. Regards, Abhijit

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Installing Master Collection CS6

I am trying to install Master Collection CS6 from a netowrk install, each attempt ends with only four programs beening installed: Photoshop, extension manager, extendscript toolkit and bridge. I have...

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Re: Silent install and activation of 50x copies of PhotoShop Elements 12 TLP

Hi  I have the same issue. Each time i try to use adobe_prtk.exe i received an error 14. I try on 2 different computer with admin rights. What can i do ? Rgds Stéphane

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Re: Adding an additional seat to Creative Cloud & potentially bought twice!

Hi Hilly_2014, Please refer the kb: http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-su bscription.html. Regards,Romit Sinha

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Re: Can't confirm additional team seat.

Please try a different browser. Regards,Romit Sinha

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Re: license upgrade.

Hi prashant@max, Please refer the knowledge base article: http://www.adobe.com/mena_en/products/creativesuite/upgradeinfo.html. Regards,Romit Sinha

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Re: How to cancel

Refer the kb: http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscript ion-troubleshooting-creative-cloud.html. Regards,Romit Sinha

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